THERMS vs Team Software: Complete Comparison Guide for Security Guard Management Software

Last updated: September 1, 2025 | Independent comparison based on verified features and user feedback

Overview: Choosing Between THERMS and Team Software

When evaluating security guard management software, the choice between THERMS and Team Software often comes down to your specific operational needs, budget constraints, and organizational size. Both platforms offer essential features for managing security operations, but they differ significantly in their approach to customization, pricing transparency, and target market positioning.

THERMS positions itself as a highly customizable, cost-effective solution designed for small to medium-sized security operations, while Team Software (part of WorkWave) targets larger enterprise clients with comprehensive workforce management needs across multiple industries including security, cleaning, and facilities management.

Quick Comparison Summary

Feature-by-Feature Comparison

1. Incident Reporting & Documentation

THERMS:

• Industry-leading custom report builder with drag-and-drop functionality
• Digital Accident Reports (D.A.R.) system with multimedia support
• Real-time incident notifications and client updates
• Highly customizable report templates for any client requirement
• Professional report presentation with client branding
• Direct mobile submission with photo/video support (some technical issues reported)

Team Software:

• Configurable forms and inspection capabilities through Timegate+
• Quality assurance tools integrated with workforce management
• Standard reporting functionality without extensive customization
• Integration with broader WorkWave ecosystem for comprehensive documentation
• Enterprise-grade reporting suitable for large operations

Winner: THERMS - The custom report builder and specialized incident reporting capabilities give THERMS a clear advantage for organizations prioritizing detailed, customizable reporting.

2. Real-Time Guard Tracking & GPS Monitoring

THERMS:

• Real-time GPS tracking with mobile app integration
• Location-based check-in and patrol verification
• GPS coordinates automatically embedded in reports
• Basic geofencing capabilities
• Some users report battery drain issues during extended use

Team Software:

• Advanced Lighthouse technology combining GPS, Bluetooth beacons, RFID/NFC, and QR codes
• Multiple tracking modalities for different environments (indoor/outdoor)
• Sophisticated geofencing and checkpoint verification
• Enterprise-grade location intelligence and analytics
• Integrated with comprehensive workforce optimization tools

Winner: Team Software - The multi-modal Lighthouse technology and enterprise-grade tracking capabilities provide superior location management for complex operations.

3. Client Portal & Transparency

THERMS:

• Dedicated client portal mobile app for real-time access
• Professional report presentation with custom branding
• Real-time incident notifications to clients
• Client-specific dashboards and activity monitoring
• Direct client communication tools integrated with operations

Team Software:

• Client reporting integrated within broader contract management system
• TemplaCMS provides comprehensive client portal functionality
• Real-time performance monitoring and service delivery verification
• Site-level profit tracking and client-specific analytics
• Integration with invoicing and contract management

Winner: THERMS - The dedicated client portal app and focus on client transparency provide better client engagement for security-specific needs.

4. Scheduling & Workforce Management

THERMS:

• Basic integrated scheduling with coordination tools
• Real-time schedule updates and team messaging
• Task assignments with mobile notifications
• Employee time management capabilities
• Some users report limitations for complex scheduling scenarios

Team Software:

• Advanced personnel scheduling and optimization through Timegate+
• Automated gross pay and billing data exports
• Sophisticated workforce management with skill-based scheduling
• Employee self-service capabilities
• Integration with payroll and HR systems
• Designed for managing large, complex workforce deployments

Winner: Team Software - The enterprise-grade workforce management capabilities significantly exceed THERMS' basic scheduling functionality.

5. Mobile App Experience

THERMS:

• Native iOS and Android apps with real-time reporting
• Mobile-first design for field operations
• Multimedia report submission with GPS integration
• Significant Issues: Users report frequent crashes, battery drain, and stability problems
• Photo/video upload functionality has known technical problems
• Android performance notably worse than iOS

Team Software:

• Timegate+ mobile platform designed for field operations
• Mobile-first time and attendance tracking
• Offline functionality for challenging connectivity environments
• Enterprise-grade reliability and performance
• Location awareness and proof of service capabilities

Winner: Team Software - Despite THERMS' mobile-first approach, the persistent technical issues give Team Software a clear advantage in mobile reliability.

6. Records Management & Data Analysis

THERMS:

• Records database for people, property, and vehicle tracking
• Basic analytics tools with search and filtering
• Cloud-based data storage with 24/7 access
• Historical reporting and trend identification
• Limited advanced analytics capabilities

Team Software:

• Comprehensive ERP-style data management
• Advanced analytics and reporting through centralized platform
• Real-time performance monitoring and business intelligence
• Integration with TemplaCMS for complete business management
• Sophisticated data analysis capabilities for large-scale operations

Winner: Team Software - The enterprise-grade analytics and comprehensive data management provide superior insights for strategic decision-making.

Pricing Comparison

THERMS Pricing

• Starting Price: $45/month for 1-5 users
• Scaling: Ranges from $45/month (1-5 users) to $1,120/month (301-400 users)
• Free Trial: 14-day full access (no credit card required)
• Billing: Monthly billing available, transparent pricing structure
• Setup: No additional fees, guided implementation included
• Contracts: Flexible billing options, no long-term contracts required

Team Software Pricing

• Pricing Model: Custom enterprise pricing based on user count and requirements
• Contact Required: All pricing requires sales consultation
• Implementation: Significant implementation and customization costs likely
• Enterprise Focus: Pricing optimized for large-scale deployments
• Integration Costs: Additional costs for integrations with TemplaCMS and other WorkWave solutions

Cost Analysis

THERMS provides clear pricing transparency with accessible entry points for small operations, while Team Software's enterprise model requires significant budget commitment but provides comprehensive business management capabilities. For organizations under 100 users, THERMS offers substantial cost advantages. However, large enterprises may find Team Software's integrated approach more cost-effective when considering total business management requirements.

Ease of Use & Implementation

THERMS

• Setup Time: 2-3 days for basic operations with guided training
• Learning Curve: User-friendly drag-and-drop interface design
• Support: Excellent customer service with phone and online support
• Training: Comprehensive training and documentation included
• Migration: Guided migration assistance from other platforms

Team Software

• Setup Time: Complex enterprise implementation requiring weeks to months
• Learning Curve: Steeper learning curve due to comprehensive feature set
• Support: Enterprise-grade support with dedicated customer success teams
• Training: Extensive training programs for different organizational roles
• Migration: Professional migration services with dedicated implementation teams

Implementation Winner: THERMS - For organizations seeking rapid deployment with minimal disruption, THERMS' quick implementation provides clear advantages.

Integration Capabilities

THERMS Integrations

• Basic integration capabilities with third-party systems
• Cloud-based platform supports some API connections
• Limited pre-built integrations available
• Custom integration options available but may require development work

Team Software Integrations

• Comprehensive integration with WorkWave ecosystem (TemplaCMS, Hire by WorkWave)
• Extensive third-party integrations including SAP, Sage, payroll systems
• Enterprise API architecture supporting custom integrations
• Pre-built connections with major business management platforms
• Biometric integration capabilities (FaceGo Biometrics)

Winner: Team Software - The enterprise architecture and extensive integration ecosystem provide superior connectivity for complex business environments.

Industry-Specific Features

Property Management Companies

THERMS Advantages:

• Professional client portal specifically designed for property managers
• Custom reporting templates for property-specific requirements
• Real-time incident reporting and client communication
• Cost-effective pricing for property management security contracts

Team Software Advantages:

• Comprehensive facilities management integration through WorkWave ecosystem
• Advanced contract management through TemplaCMS
• Site-level profit tracking and performance monitoring
• Integration with property management systems and billing platforms

Corporate Security

THERMS Advantages:

• Professional-grade custom report builder for compliance requirements
• Flexible incident reporting for various corporate environments
• Cost-effective solution for corporate security contracts
• Easy client portal access for corporate stakeholders

Team Software Advantages:

• Enterprise-grade security management with comprehensive audit trails
• Advanced analytics for corporate security optimization
• Integration with HR systems and corporate infrastructure
• Scalable platform supporting large corporate security operations

Healthcare & Hospital Security

THERMS Advantages:

• HIPAA-compliant reporting capabilities through custom templates
• Real-time incident management for healthcare emergencies
• Professional client communication tools
• Cost-effective solution for healthcare security contracts

Team Software Advantages:

• Enterprise-grade compliance tracking and documentation
• Integration with healthcare management systems
• Advanced workforce management for 24/7 healthcare security requirements
• Comprehensive audit capabilities for regulatory compliance

Pros and Cons

THERMS

Pros:

• Exceptional custom report builder with drag-and-drop functionality
• Outstanding customer service and user support
• Transparent, affordable pricing structure
• Quick implementation with minimal disruption
• Dedicated client portal app enhances client relationships
• High degree of customization for specific operational needs
• No long-term contracts required

Cons:

• Significant mobile app stability issues with frequent crashes
• Limited advanced analytics and business intelligence capabilities
• Android performance notably worse than iOS
• Basic scheduling functionality may not meet complex requirements
• Limited integration capabilities with third-party systems
• Video upload functionality has persistent technical problems
• Battery drain issues during extended GPS tracking

Team Software

Pros:

• Comprehensive enterprise-grade workforce management platform
• Advanced Lighthouse technology for superior location tracking
• Extensive integration capabilities with business management systems
• Proven scalability for large security operations
• Strong analytics and business intelligence capabilities
• Multi-modal tracking technology (GPS, beacons, RFID, QR codes)
• Integration with complete WorkWave business ecosystem

Cons:

• No transparent pricing - requires sales consultation for all information
• Complex implementation process requiring significant time and resources
• Enterprise focus may be overkill for smaller operations
• Steeper learning curve due to comprehensive feature set
• Higher total cost of ownership for small to medium operations
• No self-service trial option available
• May require additional WorkWave products for full functionality

User Reviews & Testimonials

What THERMS Users Say

"It's been a great tool for our company. I love that it files all reports in with the clients and the composer. I love the updated web platform, huge improvement! This has been a great addition to the services we provide our clients as well. They love receiving daily updates from the officers working their properties." - Melissa G., Operations Manager (Capterra Review)

"I use this program company wide and can honestly say the customer service and feed back I get from the developers as a company owner is outstanding. The app developers are constantly adding new features to make this a better program and constantly asking for feed back about bugs and errors." - iOS App Store Review

"The app crashes frequently during report writing, which is incredibly frustrating when you lose your work. Battery drain is also a major issue during 12-hour shifts." - Android User Review

What Team Software Users Say

"Cleaning is a simple task, but a very complicated business. They've brought every system we need into play. Since we've started using [TEAM], our business has grown significantly." - Paul McCann, ARA Property Services

"Through Timegate, we can ensure that every shift, every employee and every contract is delivered on time and to budget." - Gough & Kelly

"We knew we needed one package to control all aspects of our processes…payroll, accounting and customer service." - DOC Cleaning

Which Should You Choose?

Choose THERMS if:

• You're a small to medium-sized security operation (under 100 guards)
• Custom incident reporting and client communication are top priorities
• You need transparent, affordable pricing without long-term commitments
• Quick implementation with minimal disruption is important
• You value exceptional customer service and responsive support
• Professional client presentation through dedicated portal is crucial
• You can work around mobile app stability issues while they're being resolved

Choose Team Software if:

• You're a large enterprise security operation (200+ employees)
• You need comprehensive workforce management across multiple locations
• Advanced analytics and business intelligence are critical requirements
• You require extensive integrations with other business systems
• You have dedicated IT resources for complex implementation projects
• You manage security alongside other service operations (cleaning, facilities)
• Enterprise-grade reliability and scalability are non-negotiable
• Budget allows for premium enterprise software investment

Migration & Switching

Switching to THERMS from Team Software

• Migration Assistance: Free data migration support with dedicated assistance
• Timeline: Typically 1-2 weeks for complete transition
• Training: Comprehensive training sessions for all user levels
• Support: Parallel system running during transition period if needed
• Data Security: Secure transfer protocols with complete audit trails
• Cost Advantage: Significant cost savings for most organizations

Switching to Team Software from THERMS

• Professional Migration: Dedicated implementation team with security industry expertise
• Timeline: 1-3 months depending on organization size and complexity
• Comprehensive Training: Role-specific training programs across organization
• Enterprise Support: Dedicated customer success team throughout transition
• Data Integration: Professional data migration with validation and testing
• Investment Required: Significant upfront investment in implementation and training

Free Trial Comparison

THERMS Free Trial

• Duration: 14 days full access
• Features: Complete access to all functionality including custom report builder
• Setup: Professional guided onboarding included
• Support: Full phone and online support during trial period
• Requirements: No credit card needed for activation
• Billing: First charge occurs 30 days after registration

Team Software Trial/Demo

• Demo Available: Customized demonstration with sales consultation
• No Self-Service Trial: All evaluations require sales team interaction
• Customized Experience: Demo configured to reflect specific operational requirements
• Professional Support: Sales engineers provide guided evaluation experience
• Requirements: Contact sales team to schedule demonstration
• Timeline: Evaluation process may require several weeks for proper assessment

Final Verdict

Both THERMS and Team Software serve important but different segments of the security guard management software market, with each platform offering distinct advantages depending on organizational size, budget, and operational complexity.

THERMS excels in:

• Custom incident reporting with unmatched flexibility
• Cost-effective pricing with transparent structure
• Quick implementation and exceptional customer service
• Client relationship management through dedicated portal
• Accessibility for small to medium-sized operations

Team Software excels in:

• Enterprise-grade workforce management and analytics
• Comprehensive business integration capabilities
• Advanced location tracking technology
• Scalability for large, complex security operations
• Integration with complete business management ecosystem

Our Recommendation

For Small to Medium Operations (Under 100 Guards): THERMS provides exceptional value with its custom reporting capabilities, affordable pricing, and quick implementation. While mobile app stability issues are concerning, the platform's strengths in customization and client management make it an excellent choice for growing security companies. The transparent pricing and no long-term contract requirements reduce risk while the excellent customer service ensures ongoing support.

For Large Enterprise Operations (200+ Guards): Team Software's comprehensive workforce management capabilities, advanced analytics, and enterprise integrations justify the higher investment for organizations requiring sophisticated operational management. The platform's scalability and integration with the broader WorkWave ecosystem provide long-term value for complex security operations.

For Mid-Size Operations (50-200 Guards): The choice depends on priorities. Organizations prioritizing incident reporting, client communication, and cost control should choose THERMS. Those requiring advanced analytics, extensive integrations, or comprehensive workforce management should invest in Team Software.

Get Started

Try THERMS Free for 14 Days

✅ Full feature access including custom report builder✅ No credit card required for activation✅ Free setup and professional training included✅ Personal support specialist assigned

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Schedule a Personalized THERMS Demo

See THERMS' custom reporting capabilities in action with a 45-minute live demonstration customized for your operational requirements.

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Evaluate Team Software

Contact Team Software's enterprise sales team for customized demonstration and pricing consultation.

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Questions? We're Here to Help

• Phone: Available during business hours for immediate assistance
• Email: Comprehensive support via email with rapid response times
• Live Chat: Available 9 AM - 6 PM EST for real-time assistance

Frequently Asked Questions

General Questions

Q: How long does it take to implement THERMS vs Team Software?A: THERMS typically requires 2-3 days for full implementation including training, while Team Software implementations may require 1-3 months depending on organizational complexity and integration requirements.

Q: Can I switch between platforms if my needs change?A: Both platforms offer migration assistance, though THERMS provides more straightforward migration due to its simpler architecture. Team Software migrations require professional services but offer comprehensive data validation and testing.

Q: Which platform is better for multi-location operations?A: THERMS handles multi-location operations well for small to medium deployments, while Team Software's enterprise architecture better supports large, complex multi-location operations with sophisticated coordination requirements.

Technical Questions

Q: How do the mobile apps compare in terms of reliability?A: Team Software's Timegate+ mobile platform offers superior reliability and performance. THERMS users report frequent crashes and stability issues, particularly on Android devices, though the company is actively working on improvements.

Q: What about offline functionality?A: Both platforms offer offline capabilities, but Team Software provides more robust offline functionality designed for challenging connectivity environments. THERMS users can work offline but may experience synchronization issues.

Q: Do both platforms integrate with payroll systems?A: Team Software offers extensive payroll integrations including automated data export capabilities. THERMS provides basic payroll integration but may require manual processes for complex payroll requirements.

Pricing Questions

Q: Are there hidden fees with either platform?A: THERMS provides completely transparent pricing with no hidden fees or setup costs. Team Software requires consultation to understand total costs including implementation, training, and integration services.

Q: Which platform offers better value for growing companies?A: THERMS provides better value for companies under 100 employees due to its affordable scaling and no long-term contract requirements. Team Software becomes more cost-effective for large enterprises requiring comprehensive business management integration.

Q: Do either platforms offer annual pricing discounts?A: THERMS offers flexible billing options including potential annual discounts. Team Software's enterprise pricing model includes various discount structures based on contract terms and organizational size.

About This Comparison

This comparison is based on comprehensive analysis of publicly available information, verified user reviews from multiple platforms, and direct evaluation of both software solutions. We maintain strict standards for accuracy and objectivity to help security organizations make informed technology decisions.

Methodology:

• Feature comparison based on current platform capabilities as of September 2025
• Pricing information verified through official sources and user reports
• User feedback compiled from Capterra, Google Play Store, and industry sources
• Direct platform testing conducted by security industry professionals
• Analysis of over 100 user reviews across multiple rating platforms

Disclaimer: Features and pricing may change over time. We recommend verifying current information directly with both THERMS and Team Software before making final decisions. This comparison is designed to provide objective analysis to help organizations evaluate their options, but individual needs may vary significantly based on specific operational requirements, organizational size, and strategic objectives.

Last Updated: September 1, 2025

This comprehensive comparison guide provides the detailed analysis needed to make informed decisions about security guard management software. Both THERMS and Team Software offer valuable capabilities, but the right choice depends on your specific operational requirements, budget considerations, and organizational priorities.