Are you on the fence thinking about whether or not you should invest in security guard software? With this article, we will help alleviate all your doubts.
We'll look at some of the benefits of using security guard software. These benefits are a good way to help you understand why your security company needs a security guard management software and how it can help your business grow.
What is security guard management software?
A security guard management system is more like an employee management software, tailored for the security industry. It bridges the gap between your employees (security guards), your managers, and your clients by keeping everyone in the loop. It creates a fast and transparent platform where you and your client can monitor guard activities in real-time.
What are the benefits of using security guard software?
When you take the help of technology, it most certainly makes life easier in multiple ways. However, one concern that arises here is the learning curve involved in making the most of said technology.
Thankfully, this isn't the case with a guard management software. This web-based solution is very user-friendly and helps everyone involved in the task to make the best use of its features, even with limited technical skills. Guard management software also have mobile applications that allow your guards to access them anytime on site.
Let's discuss the other benefits of security guard management software that will help you scale your business and give your clients and employees the best experience.
Reports
The security guard app features a range of reports with full detail, which eliminates the requirement for manually preparing daily shift reports.
You can keep track of the work. Check how far your employees have finished their tasks, and much more using these reports. You may also view the progress report, performance reviews, attendance time, and much more in real-time.
If your software allows uploading images then your security guards can simply click a picture of the field incidents and send incident reports to you.
Instant notifications
This web-based platform can give you instant notification of any malpractice or a potential threat. Managers can keep an eye on any unnecessary actions of the security officers. When a guard's or security officer's permit or certification is about to expire, you'll get an alert.
No locality limitations
A small business organization may have security operations limited to a certain location. However, bigger organizations, have to control multiple locations simultaneously.
Guard management software can help you manage control over the work of any location. Security guard software uses GPS to track the location of the security personnel to keep an eye on where they are in real-time.
It may also let you segregate and group the locations to create an efficient route when your guards patrol.
Keeps you safe from false liability complaints
Just how many times has it happened that your client made false accusations on your security team? With a security guard management software, you can record and access data that may save you from any liability issues.
Saves time
Managing security teams includes many time-consuming processes. Submitting reports, taking daily attendance, noting security guards working time, client reviews, billing, salaries, there is a lot of work to do every day. With a guard management software, these tasks can be automated.
This way, you can find more time to work on relationship management, hire new employees, and acquire more clients, instead of finding yourself stuck with other repetitive but important tasks.
Relationship management
A security guard management software also helps you have better relations with your clients and your security guards. The majority of security management software allows clients to log in and observe real-time data indicating performance and behaviors on the client's site.
This feature makes a significant contribution to your service by providing your clients peace of mind that their belongings and premises are safe. Another advantage of using such a software is being able to send automated emails from the site to management or the client when an event occurs.
Faster communication
In every service-based firm, better communication is essential. The productivity of an organization's managers, security officers, and staff is improved via fast communication enabled by a guard management software.
Your employees get access to all necessary information on their mobile apps. It is a user-friendly software that can be used by your security guards even if they are not very tech-savvy. They can also send in an inquiry at any moment if they have any doubts.
Huge database with easy accessibility
Traditionally, security guards used to keep a register to keep a record of everyone who visited, including their car registration details, phone numbers, etc. When a software is employed, this happens digitally. You can save all this information along with any data of visitors or vehicles that may have caused problems in the past.
Guards can access this data anytime so that they don't entertain the wrong people. The software lets you save this data with pictures of the defaulter, making it easier for the security guard to make an informed decision.
Conclusion
Security guard management software is a must-have for any security company. Security services or any service-oriented business for that matter, depends heavily on how well the employees perform.
You can keep an eye on everything that is happening in your business in real-time. Right from individual security guard's actions to their ratings.
Without software, it becomes difficult to have a bird's eye view of your organization, especially if you operate in multiple locations. Many security companies are employing such software to give their clients seamless, hassle-free, and reliable security guard services.