THERMS - FAQ

Resetting A User's Password

As an Organization Administrator you now have the ability to reset a user's password within the system.

November 15th, 2021 · 1 min read

Custom Parking Violations & Tow Notices

THERMS provides the tools for each security guard & patrol Organization to customize the Report Entries for Parking Violations, Towing and any other vehicle enforcement activity. In this tutorial we will briefly cover how you can build a custom Parking Violation Report Entry.

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August 16th, 2021 · 2 min read

User GPS Tags in Reports

Reports offer a setting to allow GPS tags in Report Entries. The purpose of a GPS tag in a Report Entry can aid in verification that the User was at a specific location when they created the Report Entry.

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January 10th, 2020 · 3 min read

Report modal showing that you are unable to re open a report due to lacking permissions.

Lock Reports After Completion

Organizations have the option to turn on the Report setting that will automatically lock a Report after it's been moved to completed status. This setting must be turned on in the Reports > Settings page.

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January 10th, 2020 · 1 min read

Search Syntax - Reports, Records, Dispatch

THERMS offers a special search syntax for searching information in THERMS Reports, Dispatches, & Records .

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December 16th, 2019 · 1 min read

Service Types, Location Groups & Zones

This tutorial walks through what a Location Type, Group & Zone is and how they can be configured in your THERMS account.

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December 2nd, 2019 · 3 min read

Organization Logo Configuration

This brief tutorial shows you how to configure your organization's account with your logo. Your logo will be used and displayed in reports, login screen, and various other areas of the app.

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November 22nd, 2019 · 1 min read